FAQ

Nathan will install your Custom Design Countertop within 7 to 9 business days.

From the moment Nathan enters your home for a Free Design Session and Quote to the brief time he spends with you to walk you through the finished countertop, it will take less than 7 to 9 business days. His Concierge Design Service is a proven 6-step process that collects your requirements, selects the slab, custom designs your countertop, fabricates it, installs it, cleans up the worksite, and ensures 100% satisfaction.  Since Nathan is responsible for the entire project and manages it from start to finish, it’s extremely rare for his countertops not to be completed within 9 business days.

Nathan’s Free Design Session & Quote is a value-added service worth $150 or more and will take less than 45 minutes.

The Free Design Session & Quote requires no credit card and no deposit. It’s a professional service with no sales pressure or obligation to buy anything.

As an experienced Sales Consultant, Nathan provides a one-on-one education to bring you up to speed on Engineered and Natural Stone Countertops. Then, he will guide you through his process to determine the right stone for your countertop, get all your requirements, take precise measurements, and work with you to create a custom design of your countertop. The result is a proposal with a final price.

Nathan’s prices each countertop project based on the specific cost of the bill of materials for the parts, stone, fabrication services and installation labor and the amount of Nathan’s consultative services required to create art.

The price of a basic custom-design countertop system is fundamentally dependent on the amount of surface square footage and the type and grade of the stone used. Thus, when choosing the stone category, the individual stone slab, and the total surface area of the countertop, these factors significantly affect the price. The greater the surface area, the higher the price. However, if the client is budget-conscious, being a penny-pincher can influence the choice of stone category and slab selection to be most cost-effective, thereby reducing the price. Also, the number of countertop features selected by the client will contribute to the price, such as the number of sinks, type of sink, edge profile, stone finish, etc.

The final price is based on the sum of the contributing costs and the amount of consultative services to design and manage the countertop through conclusion.

Nathan’s Concierge Design Service is priced to include no hidden or extra costs, unless there is a change to the scope of the Statement of Work (SOW) or requirement. The proposal with the final price is the price for the entire project according to the SOW

Nathan’s final price, unless stated otherwise in the proposal, is a fixed price that includes everything, such as the cutout for the sink, demolition and removal of the old countertop, the services of the electrician and plumber for disconnection and connection, cost of the sink & faucet, and other stuff to complete the job.  

A countertop by Nathan is an investment in the most significant assets you own, your home.

Premium countertops (custom-designed by Nathan and made of high-grade engineered or natural stone) have tremendous benefits. Countertops by Nathan will:

• Increase the value of your home
• Provide luxury and beauty to express you
• Improve the function of a countertop
• Enhance the ambience of the room
• Create a work-of-art that a pleasure to look at
• Provide durability that will last for generations

If you do use a credit card, please note there will be an accompanying 4% Convenience Fee.

Nathan’s business model relies on cutting costs to a minimum and passing the savings on to the client for the best value in premium stone countertops in Tampa Bay. Credit cards impose an expense of approximately 3 to 4 % in interest. Instead of charging every customer 4% to cover the credit card interest, Nathan only charges a Convenience Fee of 4% for those who want to use a credit card. The Convenience Fee covers the interest and administration fees for each credit card transaction.

Nathan recommends you pay for your new countertop with either cash or a check. Alternatively, consider a Home Equity Loan, which can offer you some financial benefits. He has included references to two credit unions and a bank with great reputations (see his Resource Page) for a Home Equity Loan in the Tampa Bay area.

During the Free Design Session and Quote, Nather will provide a proposal and final price. at your home that is valid for 15 days.